The Malawi Anti-Corruption Bureau (ACB), in conjunction with the United Nations Development Programme (UNDP) Malawi, has introduced the Connect App, which they say provides citizens with a safe and user-friendly platform for reporting suspected corruption.
The App is intended to streamline the reporting process by leveraging mobile as well as web technology to make reporting corruption faster, simpler, and safer.
According to the two organisations, by removing conventional hurdles such as travel to physical offices and fear of exposure, ACB Connect enables more Malawians to actively participate in the protection of public resources.
Jacqueline Ngongonda, senior public relations Officer at the ACB, stated in an interview with ITWeb Africa that the App provides a direct digital channel for citizens to raise concerns, ensuring that reports are received and acted on swiftly.
“Through ACB Connect, citizens can submit reports securely and anonymously, significantly lowering the risks associated with whistleblowing,” Ngongonda explained. “This encourages greater citizen engagement and improves the volume and quality of information available for investigations.”
While the app is a huge step forward, there are still challenges to boosting public awareness and use. To solve this, ACB is focusing on digital outreach and education initiatives to maximise the app's potential.
Ngongonda emphasised the broader impact of technology in the fight against corruption, saying: “Digital platforms like ACB Connect improve transparency, increase access to information, and enhance the monitoring of public service delivery. These factors collectively make it more difficult for corrupt activities to go unnoticed.”
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