M-KOPA reaches 3m active customers since launch

Lezeth Khoza
By Lezeth Khoza, Junior journalist
Johannesburg, 23 Sept 2025
M-KOPA plans to reach more millions of underbanked consumers by leveraging data combined with digital micropayments with Internet of Things technology.
M-KOPA plans to reach more millions of underbanked consumers by leveraging data combined with digital micropayments with Internet of Things technology.

Fintech platform M-KOPA has now surpassed three million active customers, a milestone that puts the company on track to reach 10 million people who make their income daily from Africa's vast informal sector.

Since its inception, M-KOPA has reached seven million total customers and deployed over $2 billion in credit to micro-entrepreneurs in the informal sector who are typically locked out by traditional financial services.

Founded in 2011, the firm notes that its target market remain unseen by conventional financial services, which are designed for salaried workers.

Commenting on the milestone, Jesse Moore, co-founder and CEO of M-KOPA said: “What matters most to us is how many people we're actively serving every day, those who stay engaged with us over time.”

According to the company's 2025 Impact Report, local procurement spend totalled $236 million across all markets in 2024. Women represent 45% of M-KOPA's agent network and 40% of all customers, with 86% reporting improved quality of life as a result.

Share

Read more


ITWeb proudly displays the “FAIR” stamp of the Press Council of South Africa, indicating our commitment to adhere to the Code of Ethics for Print and online media which prescribes that our reportage is truthful, accurate and fair. Should you wish to lodge a complaint about our news coverage, please lodge a complaint on the Press Council’s website, www.presscouncil.org.za or email the complaint to enquiries@ombudsman.org.za. Contact the Press Council on 011 484 3612.
Copyright @ 1996 - 2025 ITWeb Limited. All rights reserved.