BUSINESS TECHNOLOGY MEDIA FOR AFRICA

K8 Powers the Technology for Ark Trading's 'Drive Thru' for Builders Merchant Clients

Ark Trading has been a Kerridge Commercial Systems customer since 2015. K8 replaced an outdated POS "Sales Assist" and manual back office.

Johannesburg, 24 Aug 2017

Paul Koster, new Managing Director of Ark Trading, focused the relaunch of Ark Trading to position the company to provide the best possible service to all building contractors. As part of the relaunch, Ark Trading launched its ‘Drive Thru' for all hardware and building customers in June 2017.

Powered by K8 technology, Ark Trading are able to have a mobile work station using a wireless network to service their customers in their yard The ‘transit service' concept was complete with a printer, allowing customers to receive a full service and sales transaction from the convenience of their vehicle.

Mr. Levi Strauss, Director of Purchasing, commented: "We are the first traders to provide customers with this service from the convenience of their vehicles. Clients can remain in their vehicles while material is brought to them and loaded into their vehicles."

K8 technology supports the infrastructure of the ‘Drive Thru', allowing Ark Trading the following benefits:

• Speed up sales processing without compromising accuracy
• Deliver a fast and convenient customer experience
• Give sales staff more time to service customers and build business
• Capture all the data needed to review and manage transactions
• Fully integrated across K8 functionality
• Easy access to all areas of business information

Tiaan Deetlefs, Account Manager for Ark Trading commented: "It is great to see customers implementing and using the K8 system in different ways. We always gear our system to be implemented in the fashion our customer will best benefit from the solution and we look forward to continued success for Ark Trading as they venture into this new era"..

Results

• Effective supply - demand management
• Manage orders to maintain optimum stock levels
• Complete purchasing control and clear visibility

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