Côte d’Ivoire has launched a digital tourism platform, developed by US-based technology firm Cybastion, to simplify administrative procedures for tourism businesses nationwide.
The one-stop digital interface enables tourism operators to submit applications, make electronic payments and track requests online, while assigning each user a unique identifier for registration within the national tourism ecosystem, Cybastion says.
The platform digitises the sector’s main administrative procedures and enforces a maximum processing time of 45 days for all administrative requests.
The system aims to bring more businesses into the formal economy, strengthen national competitiveness and improve access to government services, says Siandou Fofana, Côte d’Ivoire’s Minister of Tourism and Leisure.
The rollout expands Cybastion’s growing digital infrastructure footprint in Côte d’Ivoire, where the US firm is also developing a national data centre and recently partnered with Cisco to launch a regional cybersecurity centre.
The project aligns with Abidjan’s broader National Digital Economy Development Strategy to modernise public service delivery through public-private partnerships.
The launch marks a strategic step towards modernising the tourism sector through digitalisation and enables more efficient management of tourism activities, says Christian Bohouman, director of the Directorate of Information Technology, Digitalisation and Start-up Development at the Ministry of Tourism and Leisure.
The platform is designed to improve user experience by optimising interactions between tourism businesses and public services, says Fatoumata Komah, director general of Cybastion affiliate SIVIS.
A pilot rollout is planned for regional offices in Abidjan North, Abidjan South, San Pedro and Grand-Bassam
Share
