Malawi bourse launches chatbot to encourage savings culture

By Benson Kunchezera, ITWeb Africa Malawi correspondent
Johannesburg, 08 Nov 2023
...
Malawi Stock Exchange has introduced a WhatsApp Chatbot to promote access to information.

To commemorate Saving Awareness Week, the Malawi Stock Exchange (MSE) is using technology to address the issue of savings culture in the Southern African country.

According to the organisation, this programme is in response to growing worries about Malawi's saving culture and the general public's lack of knowledge about financial goods.

MSE has introduced a WhatsApp Chatbot to promote access to information, which it claims will make it easier to serve consumers.

MSE CEO John Kamanga expressed confidence that this programme would result in a greater understanding of financial items listed on the capital market, such as shares and bonds.

"We are working hard to raise public awareness about the products available on the capital market. These products include listed company shares and government bonds," explains Kamanga.

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