Why your business needs a consultative approach to technology

Carla de Abreu, Senior Portfolio Manager at Dariel Software.

While a one-size-fits-all approach may have cut it in the past, today, organisations need unique, customised solutions that truly speak to their specific needs.

Nowhere does this apply more than in the world of software development, says Carla de Abreu, newly appointed Senior Portfolio Manager at Dariel Software.

“Businesses today need tailored solutions that address their unique strategies, goals, and pain points. But offering it is not enough – it should be an integral part of your sales approach to gain that competitive advantage.”

De Abreu, who has vast experience in sales, operations, and technology at the likes of e4 and VAT IT, says today’s organisations are businesses that face a multitude of complexities that can be alleviated by working with a consulting technology provider.

 “This offers so many advantages that empower businesses to focus on growth and innovation. Additionally, working with a consulting provider can lead to significant cost savings. 

"By outsourcing projects, businesses reduce the overhead costs of hiring, training, and retaining full-time employees. This also allows for more flexible resource allocation, optimising operations without adding financial risk.”

These are the reasons she believes partnering with a consulting technology provider helps organisations get the competitive edge they need.

A superior experience

Working with a consulting technology provider like Dariel means tapping into a team of experts who understand your industry’s complexities and are equipped to deliver solutions tailored to your needs.

 “This approach is critical if a project is to succeed. In the case of software development, developers and clients operate as a team. 

"These valuable insights benefit both parties – the client gets a better solution, the developers can identify potential stumbling blocks early on to reduce the likelihood of costly mistakes and delays, and both parties benefit from greater efficiency,” says de Abreu.

A better client experience

Open dialogue and continuous feedback also allow clients to help create the best solution possible while focusing on products and strategies that are more in touch with the broader market’s needs.

 “This minimises missteps and ensures market relevance. A consultative approach means there is a willingness to pivot or even radically change strategies in response to market demands or technological advancements,” explains de Abreu.

“This approach transcends short-term revenue targets. Instead, the focus is on solid foundational elements, fostering a good customer relationship and market relevance to ensure the client’s longevity. 

"This long-term relationship ensures that both parties grow together. By consistently delivering value and staying relevant, consulting providers become an integral part of their clients’ success stories, fostering trust and lasting collaboration.” she adds.

Getting back to core business functions

By outsourcing non-core functions to consulting providers, organisations free themselves to concentrate on strategic initiatives that drive growth.

“This allows your internal teams to focus on what they do best, improving productivity and overall efficiency. Letting the experts take care of software development and data management frees up much-needed resources for you to prioritise core business objectives,” says de Abreu.

In fast-moving markets where speed and agility can make all the difference, consulting providers can implement solutions far more efficiently enabling organisations to reduce time-to-market. 

By identifying risks early and employing proven project management methodologies, consulting providers can mitigate potential challenges, ensuring that projects are delivered on time and within budget.

“This approach lends itself to a more responsive business model that can spot and seize new opportunities at the right time,” she says. “And when engineering principles are integrated into technological solutions from the get-go, it means those solutions are not only practical but also aligned with your organisational goals.”

People-centred innovation

In the competitive world of software, the synergy between product development, sales and marketing is essential.

“When these teams operate in isolation, there is the danger of a disconnect that damages trust between teams, employees, and customers. 

"Regular strategy sessions and clear communication between sales, marketing, and product development is crucial. Not only does this ensure better products and client relationships, but also improved company culture and synergy.”

Though a consultative approach is people-centric its core, it has the added benefit of ensuring financial success as well, says de Abreu. 

“By ensuring that people are at the heart of the organisation, you’ll build a future-proof company with sustainable purpose – and that’s the key to achieving long-term financial success.”

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