Ram Ramakrishnan, CEO and Founder of Cloud23.

Cloud23, a South African-based enterprise technology management advisory firm, has launched Fallon—Africa’s first Artificial Intelligence (AI)-powered chief revenue officer.

This platform, according to Cloud23, is redefining revenue management, equipping businesses with AI-driven insights to navigate today’s rapidly evolving financial landscape.

Developed in partnership with Salesforce and powered by its advanced Agentforce technology, Fallon is already demonstrating impressive results, according to Cloud23.

The company went on to say acting as a hyper-intelligent financial analyst, Fallon “seamlessly integrates with widely used platforms such as Salesforce, Slack, and Google Suite, providing businesses with AI-driven insights that enhance decision-making, streamline sales workflows, and automate administrative tasks.”

Ram Ramakrishnan, CEO and Founder of Cloud23, elaborates: “Fallon is more than just an AI tool; it’s a strategic partner that empowers businesses to make smarter decisions, drive innovation, and strengthen customer relationships.

“By allowing teams to focus on high-value tasks, Fallon complements human potential, while AI handles repetitive functions. In a world where AI is reshaping industries, businesses now have the opportunity to embrace cutting-edge strategies and unlock new growth possibilities.”

Further, Cloud23 says Fallon’s capabilities span multiple sectors, offering tailored solutions to meet the specific needs of industries such as; retail: uncovering cross-selling opportunities by analysing purchasing patterns; financial services: predicting client churn and enabling personalised retention strategies; healthcare: optimising resource allocation and improving patient care outcomes as well as telecommunications: enhancing customer engagement through intelligent automation.

Cloud23 believes the continent has the ability to lead in AI innovation, stating that Fallon is only the beginning, and that by embracing AI, businesses across Africa will be able to achieve sustainable, long-term growth and compete on a global scale.

“AI is not a distant future—it is transforming the way we do business today,” says Ramakrishnan. “Fallon is a testament to Africa’s ability to develop world-class AI solutions that address local challenges while positioning African enterprises as global leaders in the AI economy.”