WhatsApp

Peach Payments, Sukhiba partner for chat commerce in SA

The partnership will allow South African merchants to adopt an engagement and commerce strategy using WhatsApp.
Lezeth Khoza
6:00
Sep 2, 2024

How bots can connect human intelligence with AI

By integrating AI with human oversight, bots can manage routine tasks while seamlessly transferring more complex or emotionally charged issues to human agents.
3:40
Apr 11, 2024

The rise of Chat Commerce in Africa

Looking ahead, we envision countries like South Africa, Nigeria, Kenya, and Egypt to spearhead chat commerce adoption.
4:00

With AI technology tailor-made in Africa, the sky’s the limit

Nick Clegg, Meta global affairs president, writes for ITWeb Africa about the influence of AI in Africa and how it may help the continent's economy.
1:10
Jul 6, 2023

Ethiopia’s Chapa, Telegram join forces in financial inclusion drive

Merchants will now be using Telegram to accept payments, marking a significant milestone for digital payments in Ethiopia.
4:40
May 17, 2023

Staying safe on WhatsApp as scammers eye SA’s most popular messaging app

What do users need to look out for, to avoid getting scammed? What are the most common types of WhatsApp scams?
2:50
Apr 18, 2023

Data privacy furore over campaign texts erupts in Zimbabwe

Political parties in Zimbabwe have amplified communications ahead of the August polls, which has led to unsolicited messages being sent out to citizens.
3:20
Jun 8, 2022

ChatFin: Expedited license renewal process with a Whatsapp Chatbot

ChatFin, a solution, application and investment provider in the financial services industry, identified a gap in the market to offer a digital intermediary service for vehicle owners.
2:30
Sep 3, 2021

WhatsApp slapped with second-largest GDPR fine of €225m

This is the largest fine ever from the Irish Data Protection Commission, and the second-highest under EU GDPR rules.
2:10
Feb 13, 2020

Rise of mod apps in Sub-Saharan Africa

WhatsApp clones increasingly popular, but experts warn of security concerns.
2:00
Jul 23, 2019

KaiOS integrates WhatsApp to extend smart feature phones reach

KaiOS, Facebook push for increased availability throughout 2019.
1:20
May 23, 2019

MyWari now available on WhatsApp

Financial services platform integrates with social network to expand service delivery.