Peach Payments, Sukhiba partner for chat commerce in SA

By integrating AI with human oversight, bots can manage routine tasks while seamlessly transferring more complex or emotionally charged issues to human agents.

Looking ahead, we envision countries like South Africa, Nigeria, Kenya, and Egypt to spearhead chat commerce adoption.

Nick Clegg, Meta global affairs president, writes for ITWeb Africa about the influence of AI in Africa and how it may help the continent's economy.

Merchants will now be using Telegram to accept payments, marking a significant milestone for digital payments in Ethiopia.

What do users need to look out for, to avoid getting scammed? What are the most common types of WhatsApp scams?

Political parties in Zimbabwe have amplified communications ahead of the August polls, which has led to unsolicited messages being sent out to citizens.

ChatFin, a solution, application and investment provider in the financial services industry, identified a gap in the market to offer a digital intermediary service for vehicle owners.

This is the largest fine ever from the Irish Data Protection Commission, and the second-highest under EU GDPR rules.

WhatsApp clones increasingly popular, but experts warn of security concerns.

KaiOS, Facebook push for increased availability throughout 2019.

Financial services platform integrates with social network to expand service delivery.