RCS: The next big messaging channel for business in SA
Sinch, Consnet enable JD Group to revolutionise customer communications
Consnet deployed Sinch CPaaS integrated with SAP Service Cloud to give JD Group's customers multi-channel customer engagement with context.
Sinch announces new operating model to accelerate growth
Product and R&D will be centralised to better leverage Sinch’s global scale, gain efficiencies and accelerate innovation.
Smart partnerships key to next-generation customer experience
Customer experience must be driven by the right partner ecosystem and underpinned by AI to deliver real business value, says Sinch.
Sinch takes customer messaging to next level
The company presents Smart Conversations, a powerful AI capability integrated into Sinch's Conversation API.
Sinch recognised as leader in IDC MarketScape for CPaaS
The company was recognised in the IDC MarketScape: Worldwide Communications Platform-as-a-Service 2023 Vendor Assessment.
Sinch named Adobe Digital Experience Technology Partner of the Year – Customer Journeys
Adobe’s Digital Experience partner awards honour companies that have made leading contributions to Adobe’s business.
Sinch collaborates with Salesforce through enterprise-grade messaging solution
Overall, Sinch sends more than 200 billion messages a year – more than 6 000 per second on average.