Understanding complexities of digital distribution, self-service in insurance
Customers want to buy policies, file claims and manage their accounts with a few taps on their smartphones, says Annalie Terblanche, COO at SilverBridge.
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Digitalising customer engagement vital for retail insurance growth
The road ahead for life insurers might be difficult to predict, research suggests that there may be a number of long-term positive benefits for the sector.
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Digitalisation in insurance
Annalie Terblanche, head of product at SilverBridge, looks at the importance of digitalisation in insurance.
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Africa: A hub for innovation
With a population of more than 1.2 billion people, 54 countries, and foreign direct investment (FDI) totalling $59 billion in 2016, Africa presents organisations across industry sectors with ample business opportunities says Annalie Terblanche, product manager at SilverBridge Holdings.