Shifting customer expectations and the need to replace aging systems are contributing to insurers’ decision to modernise their environments.

The road ahead for life insurers might be difficult to predict, research suggests that there may be a number of long-term positive benefits for the sector.

Hollard has modernised its operations by partnering with SilverBridge .

Annalie Terblanche, head of product at SilverBridge, looks at the importance of digitalisation in insurance.

The lockdown is giving insurers no choice but to think differently about how business can be done, according to SilverBridge

SilverBridge has entered into a contract with The Hollard Life Company to implement the Exergy cloud-based policy administration system for the Hollard Partner Solutions business, a division of the well-known South African insurer.

With a population of more than 1.2 billion people, 54 countries, and foreign direct investment (FDI) totalling $59 billion in 2016, Africa presents organisations across industry sectors with ample business opportunities says Annalie Terblanche, product manager at SilverBridge Holdings.

According to SilverBridge, African insurance providers who adopt a digital mindset can leverage innovative technologies to develop new business models and services that position them for growth.