Understanding complexities of digital distribution, self-service in insurance

HealthCloud v7.0 introduces an advancement in data governance, specifically in handling data checks on minors.

The SilverBridge Partner Portal enables the intermediary channel to digitally onboard new customers and proactively manage customer retention.

Alula’s Smart Claims solution integrates and automates the expertise, data and rules engines of the insurer with other third-party data sets in real-time, says Patrick Ashton, head of UK operations, Alula Insurance Technologies.

Technology disruption, in particular, digitalisation of health records, API-based solutions, Artificial Intelligence (AI) and Machine Learning (ML), are changing the fundamentals of underwriting.

The HealthCloud platform integrates insurer data with electronic health records, medication usage, pathology results, remote diagnostic devices, wearables and facial scanning.

The combination of real-time data and expert models provides the perfect combination of speed and accuracy to mitigate risk whilst providing world class service to customers.

Deal will help SilverBridge execute its international strategy says Lee Kuyper, Chief Executive Officer at SilverBridge and Alula Insurance Technologies.

Insurers would do well to avoid getting caught up in all the hype surrounding digitalisation.

SilverBridge was one of three finalists in the Industry Solution FSI Partner of the Year category at the recent 2021 Microsoft South Africa Partner Awards.

The foresight of the insurer to modernise this business-critical process also enabled it to mitigate the business impact of the unforeseen COVID-19 lockdown conditions.

Those insurers who embrace digitalisation and modernisation will be the ones building a business for the future.

Microsoft Managed Partners SilverBridge and DocFusion have entered into a strategic alliance.

Shifting customer expectations and the need to replace aging systems are contributing to insurers’ decision to modernise their environments.

The road ahead for life insurers might be difficult to predict, research suggests that there may be a number of long-term positive benefits for the sector.

Hollard has modernised its operations by partnering with SilverBridge .

Annalie Terblanche, head of product at SilverBridge, looks at the importance of digitalisation in insurance.

The lockdown is giving insurers no choice but to think differently about how business can be done, according to SilverBridge

SilverBridge has entered into a contract with The Hollard Life Company to implement the Exergy cloud-based policy administration system for the Hollard Partner Solutions business, a division of the well-known South African insurer.

With a population of more than 1.2 billion people, 54 countries, and foreign direct investment (FDI) totalling $59 billion in 2016, Africa presents organisations across industry sectors with ample business opportunities says Annalie Terblanche, product manager at SilverBridge Holdings.

According to SilverBridge, African insurance providers who adopt a digital mindset can leverage innovative technologies to develop new business models and services that position them for growth.