eBook: Supercharging ITSM with ITOM for Dummies
The need to digitise employee services and workflows across the enterprise is critical, says Freshworks.
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ITSM - faster, better and cheaper with Big Data and Machine Learning
Edward Carbutt, Executive Director at Marval Africa says the application of Machine Learning to sift, sort, analyse and manage Big Data could help to simplify the tasks of ITSM.
