Customers want to buy policies, file claims and manage their accounts with a few taps on their smartphones, says Annalie Terblanche, COO at SilverBridge.
Timeline
2023
July
- 10.
June
- 19.HealthCloud v7.0 introduces an advancement in data governance, specifically in handling data checks on minors.
May
- 12.The SilverBridge Partner Portal enables the intermediary channel to digitally onboard new customers and proactively manage customer retention.
- 3.Alula’s Smart Claims solution integrates and automates the expertise, data and rules engines of the insurer with other third-party data sets in real-time, says Patrick Ashton, head of UK operations, Alula Insurance Technologies.
March
- 3.Technology disruption, in particular, digitalisation of health records, API-based solutions, Artificial Intelligence (AI) and Machine Learning (ML), are changing the fundamentals of underwriting.
February
- 2.The HealthCloud platform integrates insurer data with electronic health records, medication usage, pathology results, remote diagnostic devices, wearables and facial scanning.