Mukuru leads the way in Africa when it comes to money transfers and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer.
From our foundations based on providing the migrant diaspora with safe, convenient money transfers, we’ve evolved a wide range of products and services to suit our customer’s exact needs.
Our value-added services include:
- Cash Transfers
- Mukuru Funeral Cover
- The Mukuru Card
- The Mukuru Wallet
- Mukuru Groceries
Our successful customer engagement strategy hinges on how we speak to our customers clearly and plainly based on a deep understanding of their unique pain points.
We engage with our customers via WhatsApp, free USSD, the Mukuru App, and our website. Our call centre offers customer service in 15 different languages to suit our client’s needs.
What’s in a name?
Our name, Mukuru means ‘elder’ in Shona and reflects our desire to represent a trusted, wise, and supportive advisor in our Southern African community.
Who we are
We’re dedicated to solving problems for Africa’s emerging consumers by understanding their challenges and needs from their point of view.
We understand that we serve a community of hard-working individuals, often overlooked by traditional financial providers, who have sacrificed much in their search for opportunities.
Everyone on our team is committed to simplifying and speeding up financial services for our customers, so they can take control of their financial lives.
What drives us?
An overwhelming desire to serve and support our customers is what drives us to provide the most relevant and easily accessible financial opportunities for all Africans.