Ubongo creates localised and multi-platform educational media that reaches millions of families through accessible technologies.
Financial service organisations have had no choice but to take up new technologies.
today Cela pousse les centres de contact traditionnels à adopter des solutions basées sur le cloud, telles que les centres de contact en tant que service (ou CCaaS, de l’anglais Contact Center as a Service).
GSMA announces that Infobip, a global specialist in cloud communications, has been awarded the status of a trusted partner.
today Praekelt designs and builds human-centred digital interfaces that leverage technology to transform businesses.
This is the first outside capital raised by Infobip’s visionary founders, achieving a unicorn valuation with one of the largest European software Series A rounds in recent years
today Infobip has delivered an omnichannel solution to Harambee Youth Employment Accelerator.
In East Africa, and Kenya specifically, there is a move towards data-driven communication.
today As chatbots become more refined, cheaper and easier to deploy, an increasing number of companies recognise the benefits.
today There is strong adoption of chatbots by organisations across various industry sectors in South Africa.
Traditional contact centres are having to adapt quickly and many are turning to cloud based solutions, in particular Contact Centre as a Service (CCaaS).
today As it offers scalability as and when the operational needs of an enterprise change says Infobip Africa.
today In Nigeria, the potential market for WhatsApp Business API is significant.