Data from more than 153 billion communications interactions shows customers now prefer conversations with brands on their favorite digital channel.
Timeline
2022
December
- 06. today
November
- 22. today Infobip’s innovative omnichannel communications platform will now be available to organisations that use Dialogflow to create conversational experiences with users on their preferred channels and improve user satisfaction.
- today 10. We are seeing a shift, with the Chief Information Security Officer (CISO) community increasingly pushing back against traditional organisational structures says Imraan Kharwa, Data Protection Officer at Infobip.
October
- 11. today Infobip Key Accounts Executive Loren Lubanga set the scene by outlining Africa’s thriving e-commerce markets – South Africa, Nigeria and Kenya.
September
- 28. today Company has won two awards at the prestigious 6th annual Tech Innovation Awards, held at the Lagos Oriental Hotel last week.
August
- 25. today Infobip is proud to celebrate six years of partnership with Smartz Solutions.
- today 24. Integration helps HubSpot’s clients connect with their customers on the right channel at the right time to increase loyalty.
- 03. today Global cloud communications platform creates one-stop shop for omnichannel communications helping businesses make more meaningful connections with customers in 190 countries.
July
- 25. today As the tournament’s technology partner, Infobip has created one of the first tennis tournament chatbots.
June
- 08. today ChatFin, a solution, application and investment provider in the financial services industry, identified a gap in the market to offer a digital intermediary service for vehicle owners.
May
- 31. today Global report presents an in-depth review of the market using Omdia’s forecasting and enterprise insights survey data.
- today 30. The Beacon of ICT Awards celebrates the top performers in Nigeria's ICT sector, giving recognition to best practices and outstanding contributions.
- 25. today Case study: Nigeria’s Military Pensions Board deploys solution to enhance communication with beneficiaries.
- today 10. Dior has collaborated with global communications platform Infobip to release this innovative omni-channel experience.
- 05. today Customer-centric digital transformation projects can increase digital maturity and deliver more value.
April
- 01. today Market is key to its expansion and servicing of the Southern African Development Community (SADC) region.
March
- 30. today Infobip’s CPaaS extension helps organisations and enterprises vastly improve customer experience and boost loyalty with the addition of popular communications channels.
- today 17. The WASPIES is a peer recognition awards ceremony and networking event that celebrates the association’s members.
- 14. today Platform enables the organisation to enhance customer engagement and thus improve customer experience.
January
- 26. today AppZone looks to expand further on the continent
- today 20. Infobip, acteur mondial en communication Cloud et omnicanale en B to B, vient de se voir attribuer la prestigieuse certification «Top Employer 2022»
- 20. today Company has been awarded the Top Employer certification for 2022 by the Top Employer Institution, which recognises excellence in people practices.