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Power outages leave Namibians without telecom network

By , Contributor
Namibia , 12 Jul 2024
The companies told subscribers that the process of service restoration was ongoing.
The companies told subscribers that the process of service restoration was ongoing.

Namibian telecom companies are experiencing significant interruptions due to a limited electricity supply.

Windhoek, Namibia's capital has been hit the worst by the energy crisis, with subscribers losing access to the network since Monday.

Telcos, MTC Namibia and Telecom Namibia both reported disruptions during that time.

"We apologize for any inconvenience this may cause, and appreciate your understanding - as we work to restore services," stated the MTC Namibia.

The operator reported a power loss on Wednesday evening in Windhoek, where its key systems serving the rest of the country are based.

"The power outages were followed by continued surges, which affected the expected automatic services restoration, resulting in service failure in some parts of the country, affecting customers," according to MTC.

The company told subscribers that the process of service restoration was ongoing, with personnel working "round the clock" to restore the remaining affected locations.

Telecom Namibia also reported an outage and apologized to customers.

"We recognize the critical role internet services play in our daily lives and businesses, and we extend our sincere apologies for any inconveniences this may have caused," the operator said.

Namibia is one of several Southern African countries struggling to satisfy energy demand due to supply constraints.

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