Read time: 3 minutes

Daptiv achieves strong growth, fuelled by record customer bookings, retention and key product advancements

PPM software and solutions company extends market leadership position in 2013 by expanding global business, advancing best-in-class product capabilities and bolstering leadership team.

Daptiv, the on-demand leader in project portfolio management (PPM) software, today announced an impressive 21% year-over-year growth in new businesses during the fiscal year 2013. The company's success stems directly from key platform upgrades, international growth and a relentless focus on addressing the ever-evolving needs of customers. Daptiv continued to provide new, robust and customer-driven solution capabilities that translated to the company achieving its highest ever annual customer retention rate in 2013.

Daptiv continued to set the industry bar in various functional solution categories. For example, in a time when data vulnerability is a real and closely managed threat, Daptiv continued to strengthen its market leadership position in security. In addition to being the only ISO 27001, SOC2 and US/EU Safe Harbor certified SaaS-based PPM provider, Daptiv also maintains the highest level of customer data protection standards in the market. This includes ensuring data encryption during every phase of solution delivery, yet another security best practice established by Daptiv and now being replicated in the PPM SaaS market.

"Daptiv realised tremendous growth in 2013, with particularly strong performance in the fourth quarter to close the year," said John Baldwin, CEO at Daptiv. "Key product advancements drove expansion globally and our cloud solution unleashed enhanced productivity and profitability for our customers by bringing processes and conversations together in a single place. The fact that Daptiv's enterprise-grade PPM solution is trusted by even the most security-conscious organisations has further solidified Daptiv's position as a leader in the SaaS-based PPM delivery market that's clearly achieved mainstream acceptance and adoption."

Key highlights from 2013:

Company momentum:
* New business booking portfolio up by over 20% during 2013. Customers represent a wide range of industries, including financial services, healthcare, consumer goods, services, industrial equipment, education and government
* New customers increased more than 10% over 2012
* Achieved highest level of annual customer renewals in company history – evidence of continued customer satisfaction and adoption gains
* Locked in highest quarterly bookings volume in company history in Q4 2013
* Total customer user base up by 11% year-over-year
* Expanded global business in APAC, EMEA markets
* Hit 700% increase year-over-year in new business bookings in Australia with an overall growth of 45% in the entire APAC region
* Grew new client business by 35% in the UK and marked 9% growth in the EMEA region
* Expanded global field operations with team growth in Europe, Asia-Pacific and North America
* Announced key appointments of Jim Shulkin as Vice-President, Marketing, and Eric Bergman as Executive Director of Product Management to the company's leadership team

Product innovation - Daptiv strengthened its product capabilities by introducing the following features:

* Daptiv Mobile Timesheets App: Smartphone-optimised timesheets for iOS, Android and Windows Mobile 8, enabling users to track project time and costs from anywhere with virtually any mainstream mobile device.
* Customisable User Interface Updates: Streamlined user experience based on unique customer business needs. Enhanced non-project use cases, such as application portfolios, programs and new product development.
* Work Intelligence Upgrades: Increased Daptiv's leadership in business intelligence for PPM. The new Active Reports capability provides interactive dashboards for executives that can be easily viewed and manipulated on iOS and Android tablets, even when offline.
* Integrated Portfolio Management: Allows portfolio managers and PMOs to tailor their user experience based on how they segment their portfolio, so navigation is simple, intuitive and specific to each customer's business, needs and applications for the solution. Large integrated portfolios can now more easily be segmented, managed and tracked.
* Expanded Microsoft Outlook Integration: Enables broader user adoption and more accurate tracking of project costs by enabling team members to update task assignments directly from Microsoft Outlook.
* SSO Enhancements: Better support for enterprise customers to integrate directly with existing identity providers for access to Daptiv PPM. SSO users can now access Daptiv directly from any Web browser without having to connect to their corporate identity provider.

Daptiv PPM is used by more than 100 000 subscribers worldwide across industry verticals ranging from healthcare to education, technology and financial services, among others. Its collaborative business software enables companies of all sizes to streamline employees' day-to-day interaction while dramatically reducing the complexity of managing multiple teams, projects and tasks.

Daily newsletter