The rise of Chat Commerce in Africa
Looking ahead, we envision countries like South Africa, Nigeria, Kenya, and Egypt to spearhead chat commerce adoption.
Werner Lindemann
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3:40
1:40
Telkom partners Clickatell to tap into SA’s burgeoning Fintech space
According to the companies, Telkom customers can easily and safely pay bills, recharge and purchase new service bundles in WhatsApp.
2:10
SA’s Dis-Chem opts for Clickatell to WhatsApp customers
According to Aberdeen Research, chat commerce can deliver a 75% boost in annual revenue growth and a 48% increase in customer retention rates.
4:30
Third wave in e-commerce represents multi-billion dollar opportunity
Chat Commerce has emerged as a stand-out trend for 2022 say business leaders in the market.
2:20
Pick n Pay leverages Clickatell to expand trade via Whatsapp
Pick n Pay can now engage its customer base via WhatsApp with Clickatell’s Chat Commerce solution.
2:40
Visa Cybersource alliance adds impetus to Clickatell’s Chat 2 Pay rollout
Partnership will allow Cybersource to deploy Chat 2 Pay with a pay-by-link capability.
3:40
USSD not outdated and vital to any omnichannel strategy in Africa says Clickatell
IDC research shows 56% of phones shipped to South Africa in the third quarter last year were feature phones, making the USSD channel absolutely vital.
4:30
Chat, the new channel for e-commerce growth
Clickatell believes growth of the chat economy presents one of the most fertile commercial opportunities of the 21st century.
2:40
MTN a big deal for Clickatell in Africa
Customer engagement firm says the mobile network operator is the first globally to roll out a WhatsApp service to customers.
3:50
MTN Chat launches
The telco has announced MTN Chat, a service that will allow customers to recharge their airtime and data on WhatsApp.
5:50
Tech heavyweights join Clickatell
Michael Jordaan, Willem van Biljon and Ryno Blignaut confirmed as latest additions to the company's board.
1:50
Clickatell, UBA launch chat banking solution in Nigeria
Leo is rolled out for consumers to conduct banking on WhatsApp and USSD.