A contact centre game changer: QA + AI = Kwaai

AI, particularly generative AI, can automate much of the tedious work of accounting. It can replace monthly closes with continuous accounting.

Digicloud Africa, Google’s reseller enablement partner in Africa, says customer demand and the Digicloud reseller network have grown strongly since 2022.

Chatbots and virtual assistants can help transport companies streamline processes and focus on what's most important by providing time-sensitive information.

AI presents an opportunity for African countries to innovate and compete at a global scale.

As the world splits into technological tiers, African countries must plan a path that ensures they remain participants, not spectators.

The integration of AI opens up an abundance of monetisation potential for telecommunications firms.

An anti-financial crime solution such as Siron One, which offers a combination of AI and rules, can play a vital role in combating human trafficking, says Bataleur Software.

AI is set to unlock greater quality in healthcare services by introducing more efficient protocols and treatment pathways.

In a “smart” factory, systems and technology are used to override the “memory” of the factory, providing a continuous cycle of interpreting real-time data feedback.

By using spatial intelligence, organisations can therefore reduce the energy footprint of AI while simultaneously enhancing performance.

As we integrate AI into many areas of our lives, it's critical to consider the influence on future generations.