Digital transformation drives resilience in Africa's manufacturing sector
There’s no avoiding the reality that we’re in a tough economic cycle laden with global and local uncertainty.
Mark Wilson
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Driving customer value in the time of COVID-19
The COVID-19 pandemic has caused a decrease in consumer confidence leaving companies need to find innovative ways remain afloat says Mark Wilson, MD, SYSPRO Africa.
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Gain success, get to the root of customer dissatisfaction
With an increasing focus on customer experience, companies need to see how their efforts are stacking up by measuring their Customer Experience (CX) success says Mark Wilson, Managing Director at SYSPRO Africa.
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What does your CX look like?
In the CX model, a business needs to find different ways to deliver simple yet engaging and innovative approaches to its customers, says SYSPRO.
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Jittery SA now ready to join global tech revolution
Report finds country's adoption is on a growth trajectory as firms fear global disruption.
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SYSPRO Africa shifts closer to cloud at the edge
ERP solutions firm is readying itself to meet an increase in demand for cloud-based solutions.
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South African SMBs urged to delve deeper into digital
Entrepreneurs are being encouraged to future-proof their businesses by adopting digital tools.