Setting expectations: The bedrock of digital transformation success

In order to achieve a project management goal, you need three things: visibility, value delivery and an interconnected organisation.

It is critical to have a framework in place to ensure projects are completed – and that they’re monitored and evaluated en route.

All the digital transformation projects initiated during the pandemic will remain a permanent feature of the way businesses will operate going forward, says Bruce Moepye, MD of Gen2 Enterprise Services, part of the Gen2 Group.