How digital BPOs can unlock AI-driven efficiency
Highly capable AI agents can now have customer conversations at the level of human experts which is set to change the customer service landscape forever.
Contributor
Ryan Falkenberg
co-founder and co-CEO of CLEVVA
3:30
Could intelligent automation smooth the transition to SA’s two-pot retirement system?
On 1 September, South Africa’s retirement savings landscape is set to undergo one of its biggest shake ups since the dawn of democracy 30 years ago.
