How digital BPOs can unlock AI-driven efficiency
Highly capable AI agents can now have customer conversations at the level of human experts which is set to change the customer service landscape forever.
Ryan Falkenberg
3:30
Could intelligent automation smooth the transition to SA’s two-pot retirement system?
On 1 September, South Africa’s retirement savings landscape is set to undergo one of its biggest shake ups since the dawn of democracy 30 years ago.