Contributor
Andrew Bourne
Regional Manager, Africa, Zoho Corporation
4:00
5 Jul 2023

Driving scalable growth through exceptional customer experience

One of the most crucial starting points for growth at scale is to focus on customer experience (CX).
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How tech companies can help reverse talent erosion in rural communities

There's a better, more sustainable option now, facilitated by digital connectivity - a remotely distributed workforce strategy underpinned by a 'hub-and-spoke' model says Andrew Bourne, Regional Manager, Africa, Zoho Corporation.