Articles
Over the past few years, collaboration and communication have become major sticking points for organisations of all sizes.
One of the most crucial starting points for growth at scale is to focus on customer experience (CX).
There's a better, more sustainable option now, facilitated by digital connectivity - a remotely distributed workforce strategy underpinned by a 'hub-and-spoke' model says Andrew Bourne, Regional Manager, Africa, Zoho Corporation.