AST Enterprise Solutions Management, a business unit of the AST Group, has announced that eBay, the world`s online marketplace, has selected webMethods` integration platform for its powerful workflow capabilities to implement internal business process automation.
"eBay is a fast-paced, dynamic company. As we continue to grow globally, the need for efficient, scaleable and automated business processes becomes critical," said Jeff Drobick, director of Information Technology, eBay, Inc. "webMethods Workflow impressed us with its ease of use for the business user as well as its ability to seamlessly integrate with our back-office applications."
The webMethods integration platform enables mission-critical workflow within the enterprise with capabilities such as dynamic routing and task delegation to avoid bottlenecks during personnel absences. In this case, job requests are designed to automatically delegate authority to a higher-level manager in an electronic format, for end-to-end business process management.
"webMethods Workflow delivers an added level of functionality to business process automation," Geoff Hardwick of AST ESM, distributor for webMethods in SA. "By incorporating webMethods Workflow into its business processes, eBay is enabling human collaboration in process management to truly optimise business operations company-wide."
webMethods recently included Human Workflow as part of its Integration suite, which has resulted in significant benefits. "Business Process Integration is not just between applications, as not all conditions can be pre-determined, which makes human involvement and the management thereof crucial to any high-performance process," concludes Hardwick.
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