48% of Kenyans pay utility bills via mobile money
48% of Kenyans pay utility bills via mobile money
Almost half of Kenyans are using mobile money to pay their utility bills.
This is according to a survey commissioned by the Kenya Bankers Association (KBA) in conjunction with Think Business.
Survey results indicate that 48% of Kenyans use mobile money to pay for utilities such as electricity and water.
Meanwhile, 60% of Kenyans use mobile money for financial and banking services, according to the survey.
Also, the highest percentage of bill payments was for school fees at 16%, goods for home at 13% and the office at 8% while entertainment stood at 8%.
64% of the Kenyan respondents said they send and receive money through mobile phones.
According to the Central Bank of Kenya, the level of mobile money transactions topped Ksh 1.7 trillion ($20 billion) in 2013.
Mobile money was first launched in Kenya in 2007 by network operator Safaricom when it unveiled its ‘M-Pesa’ service.