Customers' approach to businesses, as well as the way they approach a business, has profoundly evolved over time. The customer is much better informed and have higher expectations from service providers.

Microsoft Dynamics 365 takes changes into account, and manages to address them appropriately for today's customer. Dynamics 365 for Sales addresses allows you to go beyond sales force automation, enabling you to better understand customer needs, engage more effectively, and earn more deals.

Sales teams must now adapt to the new customer journey by personalising every interaction to their customer's individual needs. By adopting a sales management solution, you'll do exactly this. If customers expect smart service, you need to offer them more than that – with Dynamics 365 for Sales.

Based on Microsoft's Dynamics 365 for Sales platform, your sales teams will be able to build more significant relationships with their customers, increase their performance and maximise their productivity.
What does Dynamics 365 for Sales offer? Some key features:

• LEAD MANAGEMENT: Track your leads from creation to close, while continually optimising your campaigns across every channel.
• OPPORTUNITY MANAGEMENT: Manage customers and deals using a structured process that makes it easy to collaborate and see deals through to completion.
• ACCOUNT & CONTACT MANAGEMENT: Recruit, on-board and strengthen your partner channel through deeper enablement and activation.
• SALES RELATIONSHIP ASSISTANT: Get a clear picture of each customer relationship with a single relationship health score. This score is calculated by analysing transactions, emails, and social data.
• SALES REPORTS AND DASHBOARDS: Get answers fast with natural language Q&A. Conduct analyses without using technical resources. Receive accurate forecasts that builds trust within the business.
• SALES MOBILE APP: Sell smarter - anytime, anywhere, even offline. Work on-the-go with rich, modern mobile apps that provide contextual news, social data, and task flows for quickly completing frequent activities.

What are you waiting for?

Dynamics 365 has been specifically designed to integrate the very best of Microsoft's product offerings into one radical product – allowing you to streamline every process and system in your business simply, seamlessly and through the world class brand that you've known and trusted for years.
Partner with First Distribution and Microsoft to start improving your customer relationships and in turn, see your business grow. For more information, visit First Distribution's website