Johannesburg, 03 Feb 2026
Obsidian Systems will host a live webinar titled Atlassian Intelligence: Your Virtual Teammate for Smarter Teamwork, providing South African businesses with a practical look at how embedded AI is reshaping collaboration across Jira, Confluence, and Jira Service Management.
The 45-minute session is aimed at IT leaders, product managers, delivery teams, support teams, and knowledge workers who are under growing pressure to move faster while managing expanding information sprawl.
Hosted by Angela Ho, Marketing Director at Obsidian Systems, the session will open with an examination of where teamwork friction most often occurs.
Attendees will then be guided through real use cases showing how Atlassian Intelligence brings summarisation, content generation, search, and automated action directly into existing workflows.
The objective is to remove repetitive work so teams can focus on decisions that require human judgment.
“AI should not feel like another platform to learn or another interface to manage,” says Muggie van Staden, CEO of Obsidian Systems. “Atlassian Intelligence works inside the tools teams already live in businesses. That changes adoption, reduces friction, and helps technology and business leaders unlock value from the knowledge they already have.”
Additionally, product specialists will explain what Atlassian Intelligence is, how it operates across cloud products, and how it draws context from Atlassian’s Teamwork Graph to deliver relevant responses while respecting organisational permissions.
Live examples will show Jira generating user stories and acceptance criteria from natural language prompts, Confluence producing structured knowledge pages and executive summaries, and Jira Service Management drafting customer responses and incident reports.
A key focus will be trust. Obsidian will address data privacy, governance, and administrative controls, including how Atlassian Intelligence respects existing access permissions and protects customer data within Atlassian’s trust framework.
Beyond demonstrations, the session will offer guidance on adoption for organisations exploring an AI rollout.
Topics include identifying high-friction workflows, establishing internal AI champions, training teams on effective prompting, and measuring time saved rather than simple feature usage.
The webinar concludes with a live Q&A to address plan availability, accuracy expectations, and multi-project deployment considerations.
The session is positioned as a working conversation about how teams actually operate.
For South African companies balancing skills shortages, hybrid workforces, compliance requirements, and rising service expectations, the webinar offers a grounded view of what AI assistance can deliver today rather than distant speculation.
Registration details are available here.
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