• Home
  • Business
  • Mauritius hospitality industry soars driving the need for automation

Mauritius hospitality industry soars driving the need for automation

From Chaos to Control: ALNET Technologies & Sage Intacct Helping the Mauritian Hospitality sector to Standardise Group Policies for Consolidation and Inter-Entity Accounting.

Johannesburg, 17 Nov 2025
Gary Govender, Head of Business Development, ALNET Technologies. (Image: Supplied)
Gary Govender, Head of Business Development, ALNET Technologies. (Image: Supplied)

Hospitality is one of the key pillars of the Mauritian economy with technology being regarded as the main driver of growth in this sector through improved efficiencies, enhanced customer experiences and boosted competitiveness. 

Technology advances are pivotal to overcoming challenges like global competition and for building a more sustainable and inclusive tourism sector.

This is according to Sage Platinum partner, ALNET Technologies.

“The implementation of automation and AI advances has played a crucial role in streamlining operations such as online booking and digital payments, enhanced personalised services, leveraging big data for market insights, and adopting digital marketing to reach a wider audience,” says Gary Govender, Head of Business Development, ALNET Technologies.

He cites Statista reports that note the Hotel market in Mauritius has been experiencing significant growth and development in recent years. Statista’s analyst predictions include:

  • By 2025, in Mauritius is expected to witness a revenue projection of US$16.60m in the Hotel market.
  • It is projected that the revenue of this sector in Mauritius will show an annual growth rate (CAGR 2025-2030) of 6.42%, resulting in a market volume projection of US$22.65m by 2030.
  • In terms of online sales, it is expected that 76% of total revenue will be generated through online sales by 2030.

“These are impressive stats especially when one considers the impact of a complete shut down during the pandemic but this was followed by a strong post-pandemic recovery with Mauritius reporting a robust performance in 2023. Strategies to navigate challenges are noted to include digital transformation initiatives.

“Another trend reported by Statista is the increasing use of technology in hotels, such as mobile check-in services and smart room features, to enhance the overall guest experience. 

"The growth of the Hotel market in Mauritius can also be attributed to favourable macroeconomic conditions, such as the stable economy, low inflation rates, and increasing disposable income among the local population. 

"The country's strategic location and well-established air connectivity have further facilitated the influx of international tourists, driving the demand for hotel accommodation on the island,” he says.

Govender says the Mauritian hospitality industry is a multi-entity and multi-currency industry with the need for consolidation of what can be hundreds of bodies. 

“Automation is crucial to this type of consolidation. For example, the integration of Sage Intacct Financials with hospitality management systems allows you to automate a complete range of operating or ownership structures, including franchise operations, global business units, and other complex holding structures—all while managing consolidations from the parent company.

“Sage Intacct from ALNET Technologies, consolidates hundreds of entities in minutes - not days and boosts productivity more than 50%,” adds Govender.

“If your hotel or restaurant’s multi-location organisation faces complexities - decentralised payables, inter-entity transactions, multiple currencies, global consolidations—you’re ready for Sage Intacct. In terms of governance, it ticks all the boxes with standardised accounting policies, uniform reporting calendars, currency treatment, exchange rate policies, and audit-ready controls. It enables you to close quickly with multi-entity consolidations and accommodates with multi-layer partnerships.”

Govender says hoteliers can leave Excel spreadsheets behind and consolidate instantly within the system so decisions are based on fresh information. 

“Sage Intacct allows you to set up, view, and manage multiple hotel or restaurant locations all in one place. It automatically creates inter-entity transactions between multiple entities and thereby provides a clear, centralised view—saving time and improving accuracy. 

"It also delivers real-time reporting allowing you to track and report financial and operational data that matters such as: customer relationship management – also referred to as CMRR per customer - occupancy rates, number of rooms available, cost of goods sold (COGs) and more. Essentially, this provides you with updated data at your fingertips so you can close the books faster.”

Sage Intacct accounting management software facilitates:

  • Management of multi-currency needs.
  • Automatic currency conversions.
  • Inter-entity transactions.
  • Local tax reporting with continuous consolidation across entities with multiple base currencies.
  • Fulfils ASC 830/FAS-52 compliance requirements and conforms with compliant multi-currency consolidation, creating cumulative translation adjustments (CTAs).

“Sage Intacct’s flexible multi-entity and global consolidation capabilities provides significant value as endorsed by one award winning hotel group that reported a 10x shortening of its consolidations and halved the time to monthly close. 

"Contact ALNET Technologies and we will advise how we can deliver the ability to see, set up, and manage all your inter-entity relationships in one place – that’s a win for businesses of any size operating in the highly competitive Mauritian hospitality industry,” concludes Govender.

Share

Editorial contacts
Info(011) 234 3710info@alnettechnologies.com

Deirdre Blain(+27) 83 230 5522D@blaincomms.co.za