AccessKenya, a leading internet service provider in Kenya, has launched robust client management software after it announced its partnership with Procera, an American subscriber experience company.

The PackertLogic 8000 series will give AccessKenya greater management of its subscribers and also enable the ISP to gain insights and take action on broadband traffic to enhance the subscriber experience. The software can handle over 30Gbps of traffic.

Enterprise subscribers will be able to check on their bandwidth speeds and also upgrade their packages easily. AccessKenya will access analytics from their subscribers opening a channel to serve the clients better.

"Procera's leading subscriber management capabilities enable us to develop and deploy new packages for our customers in ways that were previously not achievable," said Raymond Macharia, CTO of AccessKenya.

"Our customers will benefit from an enhanced experience made possible by more granular network quality and utilisation data, and the PL8820's 10G interfaces fully support our upgraded 10G backbone."

Anthony Vimal, Vice President of EMEA Sales at Procera Networks noted that the demand of having such technology stems from the ever growing numbers of internet subscribers in Africa.

"They (ISPs) are quickly realising the importance of having a next-generation network intelligence platform — not only to handle the additional traffic load from today's bandwidth-intensive services, but to bring to market new enterprise IT service offerings," he added.

Vimal explained that the platform can handle from a thousand to millions of subscribers.