Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce and AWS partner, today announced that Ricoh Company, Ltd., a global leader in image processing and digital transformation solutions, has selected Rimini Support™ and Rimini Protect™ to safeguard and optimize its existing Oracle EBS and Oracle Database environments, ensuring operational excellence and security as it explores its next-generation ERP strategy.

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Ricoh Readies for Transformation Without Disruption

Ricoh currently runs its transactional processes using multiple instances of Oracle EBS and Oracle Database but has decided its long-term IT strategy includes a transition from several Oracle products.

Ricoh turned to Rimini Street for guidance on its approach for upholding operational excellence and the security and protection of sensitive data during its digital transformation.

“Since we had already decided to move off of Oracle, our priority was maintaining and securing our current systems, not upgrading them,” said Keisuke Hamanaka, deputy general manager of Process, IT and Data Management at Ricoh. “We made a comparative evaluation with other companies offering similar services and concluded that Rimini Street is the only partner that can support the Japanese market with the high-quality support and protection we need, at a price that aligns with our financial goals.”

A Powerful Combination of Rimini Support™ and Rimini Protect™ Leads to Significant Cost Savings and Peace of Mind for Ricoh

Facing the challenge of maintaining business continuity and protecting sensitive data while planning its next ERP move, Ricoh selected a powerful combination of Rimini Support to provide award-winning, comprehensive software maintenance services, and Rimini Street’s Advanced Application and Middleware Security (AAMS) for its Oracle EBS system, and Advanced Database Security (ADS) for its Oracle Databases. This approach provided Ricoh with real-time, zero-day vulnerability protection without extensive downtime, backed by global engineers with a deep bench of expertise to keep its Oracle systems running at full speed.

“Rimini Street offers an attractive service that has saved us hundreds of millions of yen in upgrade costs and staffs highly skilled support engineers who can cover major ERP and database systems and protect them too. We were able to divert resources from engaging in a major EBS upgrade, and save several billion yen at the same time,” Hamanaka said. “In addition to the tangible benefits of partnering with Rimini Street, these services give Ricoh peace of mind knowing we have dependable security around the critical data in our Oracle Databases that back up EBS.”

Rimini Protect: Proactive, Fast and Cost Effective

With the proactive, personalized software security services and solutions of Rimini Protect™, clients benefit from:

• Protection against known and unknown threats and vulnerabilities
• Fast deployment of Rimini Protect updates without any required code changes to the software being protected, minimizing implementation costs
• 10-minute guaranteed response time for Priority 1 critical cases
• Delivery of Security Vulnerability Analysis Reports (SVARs), Rimini Street’s intelligence reports that analyze reported security vulnerabilities with mitigation options and strategies

“As a trusted partner to thousands of organizations across the globe, we are proud to deliver a unique combination of end-to-end IT solutions for mission-critical systems that help achieve both short and long-term business and financial goals for our clients,” said Gabe Dimeligio, group vice president and general manager of Rimini Protect at Rimini Street. “We empower our clients to focus their resources on projects that strengthen their competitive stance in the market, backed by the security, support and quality Rimini Street is known for.”

To learn more about how Ricoh continues to benefit from its partnership with Rimini Street, click HERE.

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